FAQ

Your order will be processed and dispatched within 1–2 business days. Upon shipment, tracking details will be sent to the email address associated with your purchase.

You may view the shipping details through this link

For now, Terra is available for purchase on our official website www.teevogear.com, as well as on Taobao store (for China’s customers). Soon, it will also be available on AliExpress and through authorized retailers in selected countries.

Please email support@teevolution.com with photos or videos of the issue. We will respond within 48 hours to assess the problem and offer the best solution, such as a replacement unit, replacement parts, or other options.

All our products come with a 12-month warranty, subject to terms and conditions, in addition to any rights you may have under applicable laws and regulations.

Currently it’s not for sale.